Play It Safe at Wheeling Island Hotel Casino and Racetrack
By Jeremy Morris
Casinos are known for their continuous operations, blinking lights, an endless maze of games, chatty dealers, and wait staff. The COVID crisis put casinos and gaming entertainment like Wheeling Island Hotel Casino Racetrack on pause. Even Las Vegas went dark. And America’s fabled Triple Crown horse racing event was forced to rearrange its order so that the Kentucky Derby ran in September instead of May and to less fanfare and flare than we typically expect. The COVID pandemic has placed a significant strain on many aspects of the gaming and hospitality industry.
Play It Safe
Fortunately, Wheeling Island has reopened and is ready for visitors under the Play It Safe program. This program goes well beyond the State of West Virginia guidelines for COVID Safety. It includes the best practices used by the casino’s parent company, Delaware North, in its facilities worldwide. Visitors can expect a gaming environment designed to keep patrons safe during their stay.
Delaware North is an international hospitality pioneer that operates sporting stadiums, airport concourses, and various entertainment venues on every continent. From across these venues and industries, Delaware North has created a comprehensive system of safety measures to ensure hygienic gaming for their casino patrons.
“As a hospitality company we were hit incredibly hard by COVID-19, hospitality, and travel came to a screeching halt,” says Carrie Scanlon, Regional Director of Marketing for Wheeling Island Hotel Casino Racetrack, “as a company, we were highly motivated to figure out ways to reopen our facilities through touchless interactions, such food ordering, and check-ins.”
As part of Play It Safe, patrons can expect to have temperatures taken at the door, every guest and employee is required to wear a mask, and new plexiglass shields line the gaming centers. Additionally, there is an increased focus on cleaning and sanitation. High-traffic areas of the casino receive hourly cleaning, and guests can have gaming machines cleaned on-request by attendants at any time.
Learn the details about Play It Safe
New Games and the Jackpots Keep Rolling
Wheeling Island is known for its generous free play weekends and VIP benefits for regular patrons. And COVID hasn’t changed those policies one bit. Wheeling Island still has some of the friendliest gaming benefits in the region and has given away more than $18.2 Million in jackpots since its Play It Safe reopening. It has additionally ushered in a variety of new games to the casino floor that include:
Deep Sea Magic
Quick Hits Blitz
Quick Hits Platinum
Fu Lai Cai – Sea Legends
Fu Lai Cai – Stack Wild Luxury
Reef of Riches 3D
Mighty Cash Double Up – Lucky Tiger
Mighty Cash Double Up – Money Dragon
Why should you choose Wheeling Island over other Casinos?
Without question, it is the personalized experience one receives at Wheeling Island. Ask any regular patron, and they will tell you it is the care and attention they receive from the hotel staff. It’s the extra care at check-in, the first name basis with the wait staff, and the fact they remember birthdays and wedding anniversaries, and other important family events.
To book your reservation or learn more about their gaming programs visit: https://www.wheelingisland.com